Privacy Policy

At Glitch Spin, we are committed to protecting the privacy and security of our players’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use the services offered by the Glitch Spin online casino Canada. We adhere to the applicable data protection laws in Canada to ensure your information is handled responsibly. Understanding our practices is important, and for details on playing safely, please review the Glitch Spin responsible gambling page.

Information We Collect

To provide you with our services, we may collect several types of information:

Personal Identification Information: Name, date of birth, email address, and residential address collected during registration and verification.
Contact Information: Phone number and email for communication purposes.
Financial Information: Details related to deposits and withdrawals, such as payment method information. Note that we do not store full credit card numbers.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Information about how you interact with our platform, including games played, session durations, and browsing patterns.

How We Use Your Information

Glitch Spin uses the collected data for the following purposes:

To set up and manage your player account.
To process payments and transactions securely.
To verify your identity and comply with legal obligations (KYC).
To improve our platform, games, and services.
To communicate with you about promotions, updates, and account-related matters, if you have opted in.
To monitor for fraudulent activity and ensure the security of our platform.

We do not sell your personal data. We may share your information only in the following circumstances:

With payment processors to facilitate transactions.
With third-party service providers who assist in our operations, such as identity verification services.
If required by law, regulation, or a legal request from a Canadian authority.
To protect the rights, property, or safety of Glitch Spin, our players, or others.

Data Security

Protecting your information is a top priority at Glitch Spin. We implement robust security measures, including SSL/TLS encryption, to protect your data during transmission. Access to personal information is restricted to authorized personnel who require it to perform their duties. We continuously review and update our security protocols to guard against unauthorized access.

Your Rights and Choices

As a player in Canada, you have specific rights regarding your personal data. You can:

Request access to the personal information we hold about you.
Ask for corrections to any inaccurate or incomplete data.
Request the deletion of your personal data, subject to legal and regulatory retention requirements.
Opt out of receiving marketing communications at any time through your account settings or by contacting support.

Our platform uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences, understand site usage, and improve our services. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please do not hesitate to contact our support team at support@glitchspin-canada.com.